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Terms of Purchase
PRICING POLICY
Call Customer Service Center for current pricing.
 
TAXES
Grainger China LLC “Grainger” is required to charge applicable VAT or other tax or duty on every item for which exemption certifi cations have not been provided. When ordering please indicate clearly which products are VAT, tax or duty exempt.
 
PAYMENT TERMS
Payment terms are cash or for customers with established credit with Grainger, terms are net thirty (30) days from date of shipment. At Grainger’s option, export orders may be subject to special export payment terms and conditions. If customer’s credit is not established, payment must be made with order or through approved payment methods. Cash or anticipation discounts are not allowed. All payments must be in RMB. Grainger shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, Grainger may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped orders.
 
FREIGHT POLICY
Freight Terms
The place of delivery of products shall be Grainger’s facility or warehouse, and the delivery shall be free carrier. Export orders are be subject to different shipping and freight terms.
Shipping Charges
Unless otherwise stated, freight charges and shipping fees will be charged by Grainger for shipments to a customer’s place of business anywhere in the Shanghai Administrative Region (SAR), using a carrier of our choice. Other terms apply to locations outside of SAR, or for export orders outside of People’s Republic of China. Extra charges for additional services, hazardous materials, customer’s carrier or special handling by a carrier, must be paid by customer. Backordered products from an order qualifying for prepaid shipping charges will be shipped prepaid.
Risk of Loss
Risk of loss passes to the customer upon tender of shipment to the carrier by Grainger but title to product shall be retained by Grainger, until full payment is made by customer. If product is damaged in transit, customer must fi le claim with the carrier if it was not a Grainger designated carrier.
 
GRAINGER LIMITED WARRANTY
ALL PRODUCTS AND SERVICES SOLD ARE WARRANTED BY GRAINGER TO CUSTOMERS AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR 90 DAYS AFTER DATE OF PURCHASE FROM GRAINGER, UNLESS OTHERWISE STATED. ANY PRODUCT WHICH IS DETERMINED BY GRAINGER TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP AND RETURNED TO GRAINGER OR AUTHORIZED LOCATION, AS GRAINGER DESIGNATES, SHIPPING COSTS PREPAID, WILL BE, AS THE EXCLUSIVE REMEDY, REPAIRED OR REPLACED, AT GRAINGER’S OPTION. NO WARRANTY OTHER THAN AS STATED ABOVE IS MADE OR AUTHORIZED BY GRAINGER. GRAINGER DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECTS OR WARRANTY CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION.
 
LIMITATION OF LIABILITY
LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. UNLESS OTHERWISE PROVIDED BY PRC LAW, GRAINGER’S LIABILITY IS LIMITED TO, AND SHALL NOT EXCEED THE PURCHASE PRICE PAID BY CUSTOMER.
 
PRODUCT RETURNS
Before returning any product, customer must write or call the Grainger Customer Service Center, provide the date and number of original invoice and reason for return. Do not return a product unless you have received a product return number or alternatively, products may also be returned to the place of purchase. ALL RETURNS MUST BE MADE WITHIN NINETY (90) DAYS OF PURCHASE.
 
PRODUCT SUITABILITY
Grainger attempts to assure that products comply with all applicable laws, but is not responsible for guaranteeing compliance with all such laws, nor for the selection, installation of, or use of products. Please consult all relevant codes and regulations prior to product selection to ensure compliance.
 
ADDITIONAL TERMS
Force Majeure
Grainger shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, labor disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of Grainger in the conduct on its business.
Cancellation
Any order cancellation must be approved by Grainger, and may be subject to restocking and other charges.
Assignment
Customer shall not assign any order or any interest therein without the prior written consent of Grainger, and any such assignment shall be voidable by Grainger.
Modifi cation of Terms
Grainger’s acceptance of any order is subject to customer’s agreement to all of the terms and conditions set forth here, and in Grainger’s sales acknowledgment, forms, terms and conditions and websites. Customer’s agreement to these terms and conditions shall be presumed from customer’s receipt of Grainger’s order acknowledgment, or acceptance of goods or services ordered. No addition or modifi cation of terms and conditions shall be binding upon Grainger unless agreed to by Grainger in writing.
Complete Agreement
The terms and conditions herein and in Grainger’s forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and Grainger.
Waiver, Choice of Law, Venue, and Dispute Resolution
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the People’s Republic of China. Any dispute arising in connection with a product quoted or sold by Grainger to a customer that is not settled by the parties shall be submitted to the China International Economic and Trade Arbitration Commission for arbitration in Shanghai in accordance with its rules then in effect.